Last updated: 20th NOV 2024
At Doppeluxe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or make purchases from our store.
1. INFORMATION WE COLLECT:
We collect various types of information when you visit our website or make a purchase:
Information We Collect Directly from You
- Personal Information: This may include your name, email address, shipping address, billing address, phone number, and payment details.
- Order Information: Details about the products you purchase, including the date and time of purchase, the quantity, and the price.
- Device Information: Information about the device you use to access our website, such as your IP address, browser type, and operating system.
- Usage Information: Data on how you interact with our website, such as pages visited, time spent on each page, and referring website.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as WordPress, Woocommerce.
- Our payment processors, collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices.
2. HOW WE USE YOUR INFORMATION:
We use the information we collect for various purposes, including but not limited to:
- Processing and fulfilling your orders.
- Communicating with you regarding your purchases, updates, and promotions.
- Improving our website’s functionality and user experience.
- Preventing fraud and ensuring the security of our website and customers.
- Complying with legal obligations and resolving disputes.
3. INFORMATION SHARING AND DISCLOSURE:
We may share your information with certain third parties, including:
- Service Providers: We may engage third-party service providers to assist with functions such as payment processing, shipping, and marketing.
- Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. YOUR RIGHTS:
You have certain rights regarding your personal information, including the right to:
- Access, update, or correct your information.
- Object to the processing of your information.
- Request the deletion of your information.
- Opt-out of receiving marketing communications.
5. COOKIES:
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with WordPress, see https://wordpress.org/about/privacy/cookies/. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
6. DATA RETENTION:
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. SECURITY:
We take reasonable measures to protect the security and confidentiality of your information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
8. CHANGES TO THIS PRIVACY POLICY:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the revised effective date.
9. CONTACT US:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@doppeluxe.com
By using our website or making a purchase, you consent to the terms of this Privacy Policy.
