Last Updated: 20th NOV 2024
At Doppeluxe, we strive to make your shopping experience seamless. Please review our payment policy below.
Accepted Payment Methods
We accept the following payment methods:
- Cash on Delivery (COD)
- American Express
- Apple Pay
- Diners Club
- Discover
- JCB
- Mastercard
- PayPal
- Venmo
- Visa
Payment Processing
Payments are processed through our secure payment gateway.
We do not store your credit card information on our servers.
Our payment gateway uses industry-standard encryption to protect your information.
Order Total
The order total includes the price of the products, shipping costs, and applicable taxes.
We reserve the right to change prices at any time without notice.
Payment Authorization
By submitting an order, you authorize us to charge your payment method for the order total.
We may request additional verification or information to verify your payment method.
Payment Decline
If your payment is declined, we will notify you and provide instructions on how to update your payment information.
We reserve the right to cancel orders if payment is declined or if we suspect fraudulent activity.
Cash on Delivery (COD)
Payment must be made in full to the delivery agent upon receiving the order.
We reserve the right to contact you for order confirmation before dispatching the order.
In the event of order cancellation after dispatch, a fee may apply.
Refunds
Refunds are processed according to our Refund Policy.
Refunds are issued to the original payment method.
Disputes
If you have a dispute regarding your payment, please contact us at support@doppeluxe.com.
We will work to resolve the issue promptly and fairly.
Security and Fraud Prevention
Doppeluxe prioritizes the confidentiality and integrity of customer data. Our website employs industry-standard SSL (Secure Sockets Layer) encryption technology to secure the transmission of sensitive information.
We adhere to PCI DSS (Payment Card Industry Data Security Standard) compliance requirements, ensuring the protection of payment card data and maintaining a secure environment for online transactions.
Additional fraud prevention measures may be implemented to mitigate unauthorized transactions. In such cases, customers may be required to undergo additional verification procedures for order processing.
Changes to This Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, with the revised effective date.
