Last Updated: 09th Dec 2024
At Doppeluxe, we aim to deliver your purchases efficiently and quickly.
Countries Where We Ship
UAE: United Arab Emirates
KSA: Saudi Arabia
Transit, Handling, and Order Cut-off Time
Handling: 1 business day (Monday– Friday) for packaging and handling.
Transit Time: 1-2 business days within the United Arab Emirates & Saudi Arabia.
Total Estimated: 1-3 Business days
Order Cut-off Time for UAE: 16:00 UTC +4 (GMT+04:00) Gulf Standard Time (Dubai) on business days (Monday– Friday).
Order Cut-off Time for KSA: 04:00 PM (GMT +03:00) Arabian Standard Time (Riyadh) on business days (Monday– Friday).
Total Delivery Time
Estimated delivery time based on customer locations.
All destinations: 1-3 business day.
Tracking
Order Tracking: Receive a shipping confirmation email with a tracking number.
Tracking Issues: Contact our customer support team at support@doppeluxe.com or WhatsApp if you encounter any issues.
Cancellations
Cancellation Process: Contact our customer support team immediately at support@doppeluxe.com or WhatsApp.
Refunds: Issued if the order has not been processed.
Incorrect Address
Address Verification: Ensure accurate shipping information.
Address Changes: Contact our customer support team at support@doppeluxe.com or WhatsApp as soon as possible.
Undeliverable Packages: Additional shipping fees may apply for reshipment.
Estimated Ship Timelines in UAE
United Arab Emirates: Cut Off Time: 16:00 UTC +4
Free Shipping: On all orders.
Total delivery time: Estimated delivery time based on customer locations.
All destinations: 1-3 business day.
Estimated Ship Timelines in KSA
Saudi Arabia: Cut Off Time 4:00 PM UTC+3
Free Shipping on orders over 400SAR In KSA.
Total delivery time: Estimated delivery time based on customer locations.
All destinations: 1-3 business day.
Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, with the revised effective date.
By shopping with us, you agree to our Shipping Policy. If you have any questions or concerns, please contact us.
